Your Account

Contact us if you have any questions about your account or applying for service.

Toll-Free: 1-866-457-7273
Fax: 250-707-0349

Open a New Account

To open a new account or apply for service at an existing location (where services already exist), please submit the completed Service Application Fairmont ( 551 KB) to our office.

Fairmont Hot Springs Utilities Ltd.
FHS Sewer Services Ltd.
c/o Corix Customer Care
PO Box 20217
Kelowna, BC V1Y 9H2 

View Your Account

To view your account, navigate to our eCare portal and enter your User ID and Password.

Update Your Account

To change or update information on your account, please contact Corix Customer Care at 1-866-457-7273.

Close Your Account

To close your account, please contact Corix Customer Care at 1-866-457-7273 at least two full business days before you move. Please note that you are responsible for all charges until your account is closed.