News and Service Notices

Important notices regarding rate adjustments and service alerts will be posted here. Check back regularly. 


Posted on May 25, 2018

To reduce water use across the system during the summer months, Fairmont Hot Springs Utilities has adopted the Regional District of East Kootenay's Water Conservation Plan.

By following the watering schedule below, you will help achieve a reduction in energy costs to produce water and maintain infrastructure. These watering hours are in place for the benefit of your community, and this water conservation plan will be in effect until further notice.

2018 Watering Times - Effective Immediately

Manual Sprinklers

Morning: 6 a.m. to 10 a.m.
Evening: 7 p.m. to 11 p.m.

Automatic Sprinklers

Morning: 3 a.m. to 8 a.m.
Evening: No watering

  • EVEN numbered houses may water on Tuesday, Thursday, and Sunday.
  • ODD numbered houses may water on Monday, Wednesday, and Saturday.
  • "No Watering Fridays" are in effect to allow time for reservoirs to replenish and to conserve water.
For any questions or concerns, contact Corix Customer Care at 1-866-457-7273.  Thank you for your co-operation. 


What is the purpose of following a Water Conservation Plan?

Water use increases significantly during the dry summer months, mostly due to lawn watering and garden irrigation, which places excessive demand on the water system. Having set watering hours helps to conserve water and balance demand on the system. 

Following a Water Conservation Plan also helps to reduce energy costs to produce water and maintain infrastructure. 

Did you know your lawn only needs approximately one inch of water a week to stay healthy? Less frequent watering helps develop a healthier turf, allowing the grass to establish stronger roots that are less dependent on water. Watering in the morning and evening hours helps reduce water loss from evaporation.

What restrictions are in place?

This Water Conservation Plan applies to watering lawns, whether using manual or automatic sprinklers. Even numbered houses may water on Tuesdays, Thursdays, and Sundays. Odd numbered houses may water on Mondays, Wednesdays, and Saturdays.

You might notice golf courses and public parks in Fairmont Hot Springs using more water and watering during restricted times – these facilities draw water from a different water system.

Why can’t I water on Fridays?

Fridays are being used as a day to allow the reservoir to replenish and to further conserve water.

Am I still allowed to water my flowers, vegetables, planters, shrubs, and trees?

Yes, flowers, vegetables, planters, shrubs, and trees can be watered any day of the week, using a watering can or a hose with an automatic shut-off nozzle. We recommend avoiding watering plants during the heat of the day, to minimize evaporation and to allow water to reach the roots of the plant.

Can I use water collected in a rain barrel?

Yes. You can use water collected in a rain barrel at any time for watering your lawn or garden. The Water Conservation Plan only applies to treated drinking water.

Water Quality Advisory Lifted (Effective April 20, 2018)

posted 1:03 p.m. April 20, 2018

Corix Utilities, Fairmont Hot Springs Utilities Ltd., and Interior Health Authority have lifted the Water Quality Notice for Fairmont Ridge Phases 1 and 2 and The Residences at Marble Ridge within the Fairmont Hot Springs Water Distribution System.

Bacteriological results show acceptable drinking water quality and therefore the Water Quality Notice can be rescinded.

Thank you for your patience throughout the utility work and Water Quality Notice period.

For more information please contact:
Corix Utilities Inc.
Suite 5, 108 Industrial Road 2
Invermere, BC
V0A 1K5

Water Quality Advisory (Effective 2 p.m April 17, 2018)

posted at 11:27 a.m. April 17, 2018

Effective at 2 p.m. today (April 17, 2018) Corix Utilities Inc. and Fairmont Hot Springs Utilities Ltd. have issued a Water Quality Advisory (WQA) for Fairmont Ridge Phases 1 and 2 and The Residences at Marble Ridge within the Fairmont Hot Springs Water Distribution System. 

Please note  this WQA does not affect any other area within Fairmont Hot Springs.

  • The Water Quality Advisory is required due to a temporary shutdown for water main construction feeding the two developments. 

  • Water will be shut off at 2 p.m. for approximately 2 hours or until work is completed. 

  • The WQA will remain in place to the development until water samples can be tested and proven safe.  

  • A second notice will be issued once the Water Quality Advisory is rescinded. 

Corix Utilities  and The Interior Health Authority recommend that children, the elderly, people with weakened immune systems, and anyone seeking additional protection drink boiled water or a safe alternative until further notice.

For these at-risk populations, water intended for drinking, washing fruits and vegetables, making beverages or ice, or brushing teeth should be boiled for at least one minute.

It is our intent to keep the interruption of water to your residence as short as possible, but ask residents in the affected area to be prepared for the possibility of the interruption being for the full period.  We greatly appreciate your patience.  

For any questions, concerns, or more information, please call Corix at 250-341-6158.

Corix Utilities Inc.
Suite 5, 108 Industrial Road 2
Invermere, BC V0A 1K5