Open a New Account

If and when you choose to connect to the sewer system, it will be necessary for you to apply for a Sewer Utility Account with West Shore Environmental Services. You should initiate your application request during the early stages of the construction or project schedule in order to avoid delays.

New Connections and Fees

West Shore Environmental Services may impose a Sewer Capital Recovery Fee on owners based on single family equivalents assessed for each property. This is to cover the capital cost for the installation of sewers in the various areas of Langford.

Within existing sewer specified areas, West Shore Environmental Services may also impose a one-time connection fee for new connections to the sewer system. This fee is based on per inch of diameter of the connecting pipe.

West Shore Environmental Services will impose annual user fees based on cubic meter of water consumed through winter months. User fee consumption data is calculated by the Capital Regional District (CRD) Water Department.

West Shore Environmental Services will impose a one-time account set-up charge of $25.00 for residential connections and up to $125.00 for all other connections. These will apply each time an account is set-up by the owner of a lot or property.

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Submitting Your Sewer Application Form

The Sewer Application Form is available at the West Shore Environmental Services office or you can download the Service Application WSES (3720 KB) 

To complete the application, the following information is required:

  • Applicant name
  • Phone number
  • Civic (service) address
  • Billing address / postal code

Once the above information on the Sewer Application Form is complete, your application for Sewer Utility Services may be submitted in person at the West Shore Environmental Services office, emailed to, or faxed to 250-478-2163.

West Shore Environmental Services
Unit 103, 859 Orono Avenue
Victoria, BC V9B 2T9

Your application will then be assessed and, if approved, you will be contacted regarding the applicable sewer utility account set-up fee and related charges, as well as the yearly sewer user fees.

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West Shore Environmental Services accepts the following methods of payment:

  • Cash
  • Debit card
  • Credit card (MasterCard and Visa)
  • Company cheque
  • Personal cheque (allow 10 business days for processing)

Payment can be made at the West Shore Environmental Services office or by phone at 250-478-2187 if payment is by MasterCard or Visa. Upon payment, you will be provided with a Sewer Authorization Form, which you will present to the City of Langford in order to apply for and obtain a building permit and/or plumbing permit.

Subject to West Shore Environmental Services standard Terms and Conditions, billing for annual sewer services will commence upon issuance of the Sewer Authorization.

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