News and Service Notices

Important notices regarding sewer connections, road closures and rate increases will be posted here. Check back regularly. 

Sewers Under Design and Construction

December 18, 2019

Knotty Pine Road, 1025-1063 Goldstream, Rodney Road Sewer Extension

G&E Contracting LP has been contracted by West Shore Environmental Services to install a new sewer system. Work will begin on Knotty Pine in early December 2019 and Rodney and Goldstream in early January 2020. All work is scheduled to be completed April 2020. Work will be Monday to Friday 7:00am to 5:00pm. Some Saturday work may be required from time to time. Please contact our office for inquiries.

See Completed Sewers Ready for Customer Connections for details on completed sewer lines ready to receive home sewer connections.

Go Paperless!

Switch to e-Bills

You can now choose to GO PAPERLESS and receive your next invoice or statement electronically. Enrolling is easy!

  1. Contact Us
    Email us at or call our office at 250-478-2187 and request to GO PAPERLESS. You will need to identify the account holder, your account number, and your services address.
  2. Update Your Contact Information
    Provide us with your preferred email address(es) for your next invoice or statement. While you're at it, make sure all your contact information is up to date!

Updates to General Terms and Conditions

January 1, 2019

The West Shore Environmental Services General Terms and Conditions have been updated as of January 1, 2019. Please see the Terms and Conditions page for further details.