News and Service Notices

Important notices regarding service alerts and rate adjustments will be posted here. Check back regularly.

Archived Notices

Water Quality Advisory Lifted

posted August 2, 2018 

Corix Utilities and the Interior Health Authority have now rescinded the Water Quality Advisory for the Panorama Water System as of 3 PM August 2, 2018.

Turbidity levels are now suitable for drinking with no risk to human health.

For any questions, concerns, or more information, please call Corix Customer Care at 1-877-788-7277.

Water Quality Advisory

July 23, 2018

Effective July 23, 2018 Corix Utilities, in conjunction with the Interior Health Authority, has issued a WATER QUALITY ADVISORY for customers on the Panorama Water System.

  • The Water Quality Advisory is required due to increased turbidity, or cloudiness.

  • Testing shows current water quality is FAIR.

  • The WQA will remain in place until conditions change or water quality has improved.

  • A second notice will be issued once the Water Quality Advisory is rescinded. 

Corix Utilities  and The Interior Health Authority recommend that children, the elderly, people with weakened immune systems, and anyone seeking additional protection drink boiled water or a safe alternative until further notice. 

For these at-risk populations, water intended for drinking, washing fruits and vegetables, making beverages or ice, or brushing teeth should be boiled for at least one minute.

For any questions, concerns, or more information, please call Corix Customer Care at 1-877-788-7277.

Boil Water Notice

posted at 8:42 a.m. May 7, 2018

Effective immediately (May 7, 2018) Corix Utilities, in conjunction with the Interior Health Authority, has issued a BOIL WATER NOTICE for customers on the Panorama Water System.

  • The Boil Water Notice is required due to increased turbidity (cloudiness) above 5.0 NTU.

  • The Boil Water Notice will remain in place until conditions change or water quality has improved.

  • A second notice will be issued once the Boil Water Notice is rescinded. 

Corix Utilities  and The Interior Health Authority recommend that ALL customers in the affected area drink boiled water or a safe alternative until further notice. 

Water intended for drinking, washing fruits and vegetables, making beverages or ice, or brushing teeth should be boiled for at least one minute. Boiled water should then be refrigerated in a clean, covered container. Customers could also choose to use bottled or distilled water, or water that has been filtered through a well-maintained treatment device.

In accordance with Interior Health Authority requirements, owners of all public facilities must post “Boil Water Notices” at all sinks or drinking water fountains accessible to the public. (Alternatively, public fountains and taps may be turned off).

Corix Utilities is taking additional measures to reduce risk, and a notification will be issued when
water quality has improved. We appreciate your cooperation and patience during this time.

For any questions, concerns, or more information, please call Corix Customer Care at 1-877-788-7277.

Water Quality Advisory

posted at 9:52 a.m. April 27, 2018

Effective immediately (April 27, 2018) Corix Multi-Utility Services Inc. has issued a Water Quality Advisory (WQA) for the Panorama Water System.   

  • The Water Quality Advisory is required due to increased turbidity, or cloudiness.

  • Testing shows current water quality is FAIR.

  • The WQA will remain in place until conditions change or water quality has improved.

  • A second notice will be issued once the Water Quality Advisory is rescinded. 

Corix Utilities  and The Interior Health Authority recommend that children, the elderly, people with weakened immune systems, and anyone seeking additional protection drink boiled water or a safe alternative until further notice. 

For these at-risk populations, water intended for drinking, washing fruits and vegetables, making beverages or ice, or brushing teeth should be boiled for at least one minute.

For any questions, concerns, or more information, please call Corix Customer Care at 1-877-788-7277.

Boil Water Notice Lifted

posted Wednesday, July 26, 2017 at 9:00 am

Corix Utilities, in conjunction with the Interior Health Authority , has lifted the recent Boil Water Notice for customers on the Panorama Water System, effective immediately. 

Recent testing and monitoring show that water quality has improved and that water is now suitable for consumption. 

Customers are encouraged to run their cold water systems for five (5) minutes to flush their household plumbing. 

Businesses and public facilities can remove notifications that were posted at all tap and sink locations. 

Your health and safety are our #1 priority. We appreciate your patience and cooperation during this time. 

Please share this information with others who drink this water, especially those who may not have received this notice directly. 

We appreciate your cooperation and patience during this time. If you have any questions, please contact Corix Utilities at 1-877-788-7277.

Boil Water Notice

posted Wednesday, May 24, 2017 at 11:00 am

Corix Utilities, in conjunction with the Interior Health Authority, has issued a Boil Water Notice for customers on the Panorama Water System. A turbidity level above 5.0 NTU has caused disturbance to the water quality.

Corix Utilities and Interior Health Authority recommend that ALL customers in the affected area drink boiled water or a safe alternative. Water intended for drinking, washing fruits and vegetables, making beverages or ice, or brushing teeth should be boiled for one minute. Boiled water should then be refrigerated in a clean, covered container. Customers could also choose to use bottled or distilled water, or water that has been filtered through a well-maintained treatment device.

In accordance with Interior Health Authority requirements, owners of all public facilities must post “Boil Water Notices” at all sinks or drinking water fountains accessible to the public. (Alternatively, public fountains and taps may be turned off).

Corix Utilities is taking additional measures to reduce risk, and a notification will be issued when water quality has improved.

We appreciate your cooperation and patience during this time. If you have any questions, please contact Corix Utilities at 1-877-788-7277.

Water System Flushing

posted Monday, July 17, 2017 at 1:15 pm

Please be advised that the Panorama water system will be thoroughly flushed starting Monday, July 17 and running through until Friday, July 21. 

Due to the accumulation of sediment in the reservoir and distribution system caused by spring thaw from melting of snow and ice, there will be quite a bit of discolouration in the water. This will be temporary.

Residents are reminded that the Boil Water Notice is still in effect.  We expect to have the Boil Water Notice lifted by Friday, July 21 or Monday, July 24. 

We appreciate your cooperation and patience during this time as we work to restore the Panorama water quality. If you have any questions, please contact Corix Utilities at 1-877-788-7277.

Water Quality Advisory

posted Friday, May 5, 2017 at 8:00 am

Corix Multi-Utility Services has issued a Water Quality Advisory for the Panorama Water System effective immediately. Testing shows that current water quality is FAIR due to increased turbidity, or cloudiness. Health risk increases as turbidity levels rise.

Corix Multi-Utility Services and BC Interior Health Authority recommend that children, the elderly, people with weakened immune systems, and anyone seeking additional protection drink boiled water or a safe alternative until further notice. For these at-risk populations, water intended for drinking, washing fruits and vegetables, making beverages or ice, or brushing teeth should be boiled for at least one minute.
The public will be notified when conditions change or water quality has improved. 

Learn more about:

To request a copy of the latest terms and conditions, please contact our office at 250-341-6158 or email us at info.utilities@corix.com.


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