Your Account

Contact us if you have any questions about your account or applying for service.

Toll-Free: 1-877-788-7277
Fax: 250-707-0349
Email: customercare@corix.com

Open a New Account (for Homeowners/Residents)

To open a new account or apply for service at an existing location (where services already exist), please submit the completed Service Application (PDF 595 KB) to our office.

Corix Utilities Inc. - The Rise
PO Box 20217
Kelowna, BC V1Y 9H2

Apply for Service (for Builders/Homeowners)

If you are a builder or homeowner and are applying for GeoExchange installation and service (where services do not already exist), please review and complete the Installation and Service Application Package (PDF 707 KB). 

Learn more about GeoExchange at The Rise (PDF 1.51 MB) 

Update Your Account

To change or update information on your account, please contact Corix Customer Care at 1-877-788-7277.

Close Your Account

To close your account, please contact Corix Customer Care at 1-877-788-7277 at least two full business days before you move. Please note that you are responsible for all charges until your account is closed.